At 7ezbet, we take the privacy of every player seriously. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is stored and protected, and what rights you have over your information as a registered player on our Bangladesh gaming platform.
This document constitutes the full and binding Privacy Policy of 7ezbet. By creating an account or continuing to use the 7ezbet platform, you acknowledge that you have read and understood this policy in its entirety. If you do not agree with any part of this policy, you should discontinue use of the platform immediately and contact our support team to close your account.
1.1 About This Policy. This Privacy Policy applies to all personal data collected and processed by 7ezbet ("we", "us", "our") in connection with the operation of the online gaming and sports betting platform accessible at 7ezbet.net (the "Platform"). This policy applies to all registered players, prospective players who have initiated but not completed registration, and visitors who browse the Platform without registering.
1.2 Who We Are. 7ezbet is an online casino and sports betting platform primarily serving players located in Bangladesh. We provide a range of gambling and gaming services including casino games, live dealer tables, crash games, card games such as Teen Patti and Andar Bahar, and a sportsbook covering cricket, football, kabaddi, and other sports popular in Bangladesh.
1.3 Scope. This Privacy Policy covers all personal data processed through the Platform regardless of the device or channel used — whether desktop browser, mobile browser, or any application. It does not apply to third-party websites or platforms that may be linked from the 7ezbet Platform; those entities operate under their own separate privacy policies.
1.4 Children and Minors. 7ezbet is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has accessed the Platform should contact us immediately at [email protected].
2.1 Overview. 7ezbet collects the minimum amount of personal data necessary to provide a safe, compliant, and enjoyable gaming experience. The categories of data we collect are set out in the table below.
| Data Category | Specific Data Points | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Yes |
| Contact Data | Email address, mobile phone number, residential address | Yes |
| Verification Data | National ID card number, passport scan, utility bill, selfie with ID | KYC only |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, Visa / Mastercard last four digits, transaction history | Yes |
| Account Data | Username, encrypted password, account balance, bonus status, responsible gaming settings | Yes |
| Technical Data | IP address, device type, operating system, browser type, session tokens, cookie identifiers | Automatic |
| Gameplay Data | Game history, bet amounts, win/loss records, session durations, sports betting selections | Automatic |
| Communication Data | Live chat transcripts, support email correspondence, feedback submissions | When used |
2.2 Sensitive Data. 7ezbet does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health information unless specifically required for responsible gaming assessments. Where such data is provided voluntarily (for example, a player disclosing a gambling problem through our responsible gaming self-assessment tool), it is treated with the highest level of confidentiality.
3.1 Direct Collection. The majority of personal data 7ezbet holds about you is provided directly by you during the registration process, during KYC verification, when you make deposits or withdrawals, when you contact our customer support team, or when you participate in promotions or surveys.
3.2 Automated Collection. When you visit and interact with the Platform, we automatically collect certain technical and behavioural data through cookies, server logs, session tracking technologies, and analytics tools. This includes your IP address, browser type, referring URL, pages visited, time spent on each page, and device characteristics.
3.3 Third-Party Sources. In limited circumstances, 7ezbet may receive data about you from third-party sources, including identity verification service providers engaged to assist with KYC compliance, fraud prevention and anti-money-laundering (AML) screening services, and payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who may confirm transaction status.
4.1 Primary Purposes. 7ezbet processes your personal data for the following primary purposes:
4.2 Secondary Purposes. With your consent (where required), 7ezbet may also process your data for the following secondary purposes:
5.1 Contractual Necessity. The primary legal basis for processing your personal data is the performance of the contract between you and 7ezbet — namely the Terms & Conditions you accepted upon registration. Without processing your identity, contact, financial, and gameplay data, 7ezbet cannot deliver the gaming services you have contracted to receive.
5.2 Legal Obligation. Certain processing activities are required to comply with applicable legal and regulatory obligations, including age verification, identity verification (KYC), anti-money-laundering (AML) screening, and the application of responsible gaming controls mandated by operating standards.
5.3 Legitimate Interests. 7ezbet processes certain categories of technical and security data on the basis of legitimate interests — specifically the prevention of fraud, the protection of the platform's integrity, the improvement of service quality, and the safety of all players.
5.4 Consent. Where 7ezbet relies on your consent as the legal basis for processing — in particular for marketing communications and certain optional analytics — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent for marketing will not affect your ability to use the 7ezbet platform.
6.1 No Sale of Data. 7ezbet does not sell, rent, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes. This is an absolute commitment.
6.2 Trusted Service Providers. 7ezbet shares personal data with carefully selected third-party service providers who assist us in operating the platform. These providers act as data processors on our behalf and are contractually bound to process data only as instructed by 7ezbet. They include:
6.3 Legal Disclosure. 7ezbet may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, or where disclosure is necessary to protect the rights, property, or safety of 7ezbet, its players, or third parties.
7.1 Retention Periods. 7ezbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The table below summarises our standard retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML compliance and dispute resolution |
| Financial / Transaction Data | 7 years from transaction date | Financial record-keeping obligations |
| KYC Verification Documents | 5 years post-account closure | Regulatory and AML obligations |
| Gameplay & Betting Records | 3 years from session date | Dispute resolution and responsible gaming audits |
| Support Communications | 2 years from last interaction | Quality assurance and dispute evidence |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent audit trail |
| Technical / Log Data | 90 days rolling | Security monitoring and fraud detection |
7.2 Secure Deletion. When personal data reaches the end of its applicable retention period, 7ezbet securely deletes or anonymises it using industry-standard data destruction methods. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical and research purposes.
8.1 Technical Safeguards. 7ezbet employs a layered security architecture to protect player data from unauthorised access, disclosure, alteration, or destruction. Our technical security measures include:
8.2 Organisational Safeguards. Access to player personal data within 7ezbet is restricted to staff members who have a legitimate operational need to process that data. All staff with access to personal data are subject to confidentiality obligations and undergo data privacy training. Access privileges are reviewed and updated on a regular basis.
8.3 Data Breach Response. In the event of a personal data breach that is likely to result in risk to players, 7ezbet will notify affected players via their registered email address without undue delay after becoming aware of the breach. We will also take immediate steps to contain the breach, assess its impact, and remediate any vulnerabilities exploited.
9.1 What Are Cookies. Cookies are small text files placed on your device by the 7ezbet website when you visit. They allow the Platform to recognise your device, remember your preferences, maintain your login session, and collect analytical data about how you use the site. 7ezbet uses both first-party cookies (set directly by 7ezbet) and third-party cookies (set by our trusted analytics and game delivery partners).
9.2 Types of Cookies We Use.
9.3 Cookie Control. You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of the 7ezbet Platform, including your ability to remain logged in or access certain game features. Strictly necessary cookies cannot be disabled without impairing core platform operation.
10.1 Overview. As a 7ezbet player, you have a number of rights with respect to the personal data we hold about you. These rights are summarised below and can be exercised by contacting us at [email protected].
Request a copy of the personal data 7ezbet holds about you at any time.
Ask us to correct inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are honoured immediately.
Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting prior processing.
Request human review of significant decisions made about you based solely on automated processing, such as account risk scoring.
10.2 How to Exercise Your Rights. To submit a data rights request, contact our support team at [email protected] with the subject line "Data Rights Request". Please include your registered email address and a description of the right you wish to exercise. We will acknowledge your request within 48 hours and respond substantively within 30 days. Identity verification may be required before any request is fulfilled.
11.1 External Platforms. The 7ezbet Platform may contain references to or integrations with third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment services (bKash, Nagad, Rocket, Upay). While we take care to partner only with reputable providers, 7ezbet does not control the privacy practices of these third parties once you interact with their systems directly.
11.2 No Liability for Third Parties. 7ezbet accepts no responsibility for the content, privacy policies, or practices of any third-party platform, including payment providers, game studios, or any other linked service. We recommend that you review the privacy policy of any third-party service with which you interact through or in connection with the 7ezbet Platform.
12.1 Right to Update. 7ezbet reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or improvements to the Platform. The effective date shown at the top of this document will be updated accordingly whenever a material change is made.
12.2 Notification of Changes. Where changes to this Privacy Policy are material — meaning they significantly affect the way your personal data is used or your rights in relation to it — 7ezbet will notify you via email to your registered address and through a prominent notice on the Platform. We encourage you to review this policy periodically even in the absence of a direct notification.
12.3 Continued Use. Your continued use of the 7ezbet Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using the Platform and contact us to close your account.
13.1 Privacy Enquiries. If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 7ezbet handles your personal data, please contact our dedicated support team using the details below. We take all privacy enquiries seriously and commit to responding within 2–5 minutes via live chat and within 24 hours via email.
13.2 Dispute Resolution. In the event of an unresolved privacy dispute, players may escalate their concern through 7ezbet's formal complaints process. Submit a detailed complaint in writing to [email protected] with the subject line "Privacy Complaint". We will investigate and provide a formal written response within 10 business days.
Every byte of data transmitted between your device and the 7ezbet platform is protected by industry-standard 256-bit SSL encryption, making it virtually impossible for third parties to intercept your personal or financial information.
7ezbet enforces robust Know Your Customer procedures to verify player identities, prevent underage gambling, and ensure all accounts belong to real, verified individuals — protecting both the player and the platform community.
Your personal data is never sold, rented, or commercially transferred to third parties for their own marketing purposes. 7ezbet treats your information as strictly confidential and shares it only where operationally or legally required.
Advanced anti-money-laundering and fraud detection systems monitor all transactions and account activities in real time. Suspicious patterns are flagged and reviewed, keeping your account and funds safe at all times.
You are in control of your data. Access your information, request corrections, opt out of marketing, or submit a full erasure request at any time by contacting our support team. We honour all data rights requests promptly and transparently.
7ezbet maintains clearly defined data retention schedules for every category of personal data. When data is no longer needed and retention obligations have expired, it is securely and permanently deleted using industry-standard destruction methods.
Now that you understand how 7ezbet protects your data and respects your privacy, dive into our full range of games and sports betting markets — all in a safe, fair, and transparent environment built for Bangladesh players.
18+ Gambling can be addictive. Please play responsibly. For support, visit our Responsible Gaming page.